Shipping
How Fast is the Shipping?
We ship the same day the order is placed or next day, Monday through Friday. Usually USPS Priority mail for delivery in 2 – 3 days.

 

Repairs
Where can I get my music box repaired?
We refer our customers for Repairs to…The Music Box Repair Center Unlimited
Email…… mbrcu@aol.com …phone 310 534-1557.
They are the authorized after market parts & service provider for Reuge, Romance, Thorens USA and regular musicals as well. They have decades of experience repairing music boxes,
We are not responsible, however, for any additional damage incurred during repair.  Repaired items are not covered under our standard one-year warranty.


Appraisals

Does The Music Box Company do appraisals?

No. 


Buy just the music
Do you sell replacement parts for music boxes and other collectibles?
Yes!  You may purchase a musical mechanism for $14.95 plus $7.00 for shipping. Look on our Song List Page.

 

Music
Can I choose my own song?
You can choose your own song in our beautiful Italian Inlaid jewelry boxes at no extra charge. Most regular musicals are factory sealed, so changing the song is not possible. However, the Italian boxes are individually handmade, so it is possible to change the song.

 

Gift Wrap
Is Gift Wrap available?
Yes! We offer Complimentary Gift wrap as well as Complimentary Gift Cards with your sentiment written inside. Put this request and your sentiment in the “Comment” part of the order form.

Location
Where is the Music Box Company located?
We are in Northern California. Just a short drive from Sacramento, Lake Tahoe, Sacramento, and San Francisco.

Visit Us at 64 Main Street, in historic Sutter Creek, California